One Step Portal gives users outside the department access to information the department wishes to share. The issuing of Permits or the sharing of inspection information are examples. Applicants create an account; the account is approved by the department and email notification is sent to the applicant. The applicant then accesses the appropriate permit (or inspection) and completes the form. The department reviews the application and as the status of the application changes, email notification is sent to the applicant.
The benefits include:
- Reducing the amount of time to process information requests
- Making it much easier for outside users to get information they need
- Enhancing the professional image of the department in the community it serves