Toronto Fire Services needed to measure the number of inspections completed and the time it took to complete department tasks like report writing, what types of occupancies were not being inspected, what tasks were overdue. One Step coded an effective feature that measured multiple metrics and then aggregated and displayed them in multiple dashboard views. These Key Performance Indicators are used to allocate resources and greatly assist in future planning.
Prevention officers and engine companies perform thousands of fire safety and code enforcement inspections using One Step. One Step data will reveal department wide measures plus users can drill down through divisions, city districts to individual performance measures. Dashboard metrics are easily filtered to create reports that can be downloaded and shared as necessary.
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